退款政策

為保障每位顧客的衛生與安全,所有情趣用品一經拆封恕不接受退換。

若商品有瑕疵或出貨錯誤,請於收到商品後 7 天內與我們聯繫,並提供以下資訊:

  • 訂單編號
  • 商品照片(含包裝)
  • 問題描述

我們將盡快為您處理退換貨事宜,感謝您的理解與配合。

Refund Policy

For hygiene and safety reasons, we do not accept returns for opened intimate items.

If the item is defective or incorrect, please contact us within 7 days of receipt with the following:

  • Order number
  • Photos of the product and packaging
  • Description of the issue

We will assist with the return or replacement process as soon as possible. Thank you for your understanding.

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